Q: How do I login to the Member Center?
Click on the “Member Center” tab in the main menu of the NCTA website. Then, click on the "Member Login" link located in the upper right-hand corner of the website, above the social media icons. A new window will pop open where you can enter your username and password, then hit “Login.”
Q: I am a Board Member, how do I access the information and resources that are only for the Board to see?
NCTA Board Members will login the exact same way members login. We have Board Members’ accounts setup so they have a higher level of accessibility on the website. You will be able to access all of the information and resources that a regular member does, but also have an additional section visible that contains Board resources.
Q: What types of resources are restricted to member’s only?
Once logged in you'll be able to access resources and tools designed specifically for member's only, including your Newsletters, NCTA Business Reports, popular articles from the American Christmas Tree Journal
, meeting information, the Member Directory and more! Now, you can also manage your NCTA membership from the Member Center including paying your dues online, updating your demographics for the tree locators and making a donation or other purchases.
Q: I can’t remember my username or password, how do I find that out so I can login to the Member Center?
A: When we launched the new Member Center with login capabilities in October 2014, a letter with your login credentials was sent to every NCTA member who had renewed for 2014. Your new username is the email address you have provided to NCTA. You will have been given a new, unique password and should be prompted to change it upon your first login. If you cannot remember your password, you can reset it from the login screen by clicking on the "forgot password?" link. If you are still having difficulties, call or email NCTA during business hours, 9:00 a.m.- 5:00 p.m. CST at (+1) 636-449-5070 or firstname.lastname@example.org and we will look it up for you.